Privacy Policy

Effective Date: October 29, 2026

H&E Janitorial LLC (“H&E Janitorial,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting services, communicating with our team, or participating in our text messaging program.

This Privacy Policy explains how we collect, use, disclose, and protect information associated with our website and business operations.

1. Information We Collect

We may collect personal information when you voluntarily contact us, request a quote, schedule cleaning services, complete an online form, or communicate with our team.

This information may include:

  • Name and business name
  • Email address
  • Telephone number
  • Service or property address
  • Details about requested cleaning services
  • Appointment and scheduling information
  • Communications submitted through our website, email, telephone, or SMS messaging program

We may also collect certain technical information through our website, such as browser type, device information, IP address, and website usage data, depending on the technologies enabled on our website.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and service requests
  • Prepare quotes and coordinate cleaning services
  • Schedule, confirm, or update appointments
  • Communicate about active or requested services
  • Provide customer support
  • Send authorized SMS communications
  • Maintain business records
  • Improve our website and customer experience
  • Comply with applicable legal obligations

We use personal information for legitimate business purposes and in accordance with applicable laws.

3. Information Sharing & Third-Party Disclosure

H&E Janitorial LLC respects your privacy and is committed to protecting your personal information.

Your personal information will not be shared with third parties for marketing purposes.

We do not sell or rent customer personal information to third parties for their independent marketing activities.

We may share information with trusted service providers when reasonably necessary to operate our business, process communications, maintain technology systems, or deliver requested services.

Such providers are expected to use the information only for authorized business purposes and in accordance with applicable confidentiality and data protection requirements.

We may also disclose information when required by law or to protect our legal rights.

4. SMS Messaging Privacy & Consent

If you choose to opt into H&E Janitorial LLC’s text messaging program, we may collect your mobile phone number, consent information, and related communication records.

This information may be used to send authorized communications, including appointment confirmations, scheduling updates, service-related notifications, and other messages covered by your consent.

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their marketing purposes.

We do not sell, rent, or share SMS consent information with outside companies for independent advertising or promotional campaigns.

We may use authorized messaging service providers to deliver communications on our behalf, subject to appropriate data protection requirements.

Message Frequency: Message frequency may vary.

Message and Data Rates: Message and data rates may apply.

Opt Out: You may unsubscribe from SMS communications at any time by replying STOP.

Help: Reply HELP for assistance or contact us at +1 419-618-3197.

Consent to receive automated SMS messages is not a condition of purchasing services.

For additional information, please review our Terms of Service:

Terms Of Service

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.

Depending on your browser settings, you may be able to disable or restrict cookies.

Some website functions may not operate as intended if certain cookies are disabled.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide requested services, or satisfy applicable legal and contractual obligations.

When information is no longer required, we may delete or securely dispose of it in accordance with our business practices and applicable requirements.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

You may also opt out of SMS communications at any time by replying STOP.

We will review privacy-related requests and respond as required by applicable law.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

H&E Janitorial LLC is not responsible for the privacy practices, security, or content of independently operated websites.

We encourage visitors to review the privacy policies of any third-party websites they access.

10. Children’s Privacy

Our website and services are intended for adults and business customers.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address the matter.

11. Changes to This Privacy Policy

H&E Janitorial LLC may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, communication systems, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy, our information-handling practices, or your privacy choices, please contact:

H&E Janitorial LLC

Phone: +1 419-618-3197

Address: 115 S Main St Ste A, Fostoria, OH 44830

Website: https://handejanitorial.com